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PNWhiker's avatar
PNWhiker
Newbie Caller
Hace 11 meses

Incorrect IMEI and phone model on account | pending promo submittal

Anyone have this happen before - the T-mobile website is now showing one of the phones on my account with a completely different imei and model than what I opened the account with. I just submitted...
  • gramps28's avatar
    Hace 11 meses

    Is it a BYOD device? If so it will show as a different device since the phone wasn't sold by Tmobile. My Pixel 8 bought from Google shows as a Android BYOD device.