Forum Discussion
My T-mobile app for prepaid
The My T-mobile app hasn't worked for almost a month. I called 611 and they said it doesn't work with prepaid accounts. Is this true?
Hey Everyone!
We did a bit more digging and did find this to be true for most prepaid accounts. We're in the process of upgrading the MyT-Mobile App experience for our prepaid users which will hopefully provide more options than you had before. Sorry you weren't notified a head of time, however, while we're fixing it up, you can have a few other ways you can manage your account aquí.
Perfect! I went through the list, especially the area for Prepaid. I am a little irritated that I got the app working, the site broke down some days ago, and the app stopped working. Now I cannot get the app deleted. How many T-Mobile customers use Prepaid accounts? However, I am glad that T-Mobile is going to repair the app. Thanks!
