Forum Discussion
My T-mobile app for prepaid
The My T-mobile app hasn't worked for almost a month. I called 611 and they said it doesn't work with prepaid accounts. Is this true?
Hey Everyone!
We did a bit more digging and did find this to be true for most prepaid accounts. We're in the process of upgrading the MyT-Mobile App experience for our prepaid users which will hopefully provide more options than you had before. Sorry you weren't notified a head of time, however, while we're fixing it up, you can have a few other ways you can manage your account aquí.
Amazingly, the T Mobile app used to work perfectly in iOS on my iPod Touch with NO SIM in the device. After an app upgrade, the developers "smartly" decided the device must have a T-Mob SIM. App FAIL. Fast forward to my recently acquiring a new Android smartphone with a T-Mobile SIM (but no data plan...voice only), and the T-Mob app will not work on that device either! I was told by T-Mob on Facebrick that it actually requires a data plan. LAME! However, I can still access my pay-as-you-go account via T-Mob's website. ¡Imagínense!
