Forum Discussion
Can't refill prepaid account online
Anyone else not able to refill their prepaid account online? My option is grayed out for 2 months now, nobody can tell me what's going on with it, I have to call to get it refilled.
Same here - I joined Tmobile earlier this year, and have never been able to refill via the website yet. It's very frustrating that something as simple as paying a bill requires calling in to customer service.
