Forum Discussion
Unable to Log into my prepaid account -- loops asking for UserID & PW, over and over...
Trying to log into my prepaid accout to update autopay info but the system just repeats asking me for (a) User ID (B) Password and then sends me a text code; but when I enter it, it simply loops back...
Same here and going on six months or more. Only difference is I am the primary on a post paid account. It makes zero sense other than to confirm there's some super sketchy stuff going on. I wish that was the extent of my concerns but alas, it's not. It's beyond asinine that no one is willing to accept responsibility and at least help us access our own accounts.
