Forum Discussion
Unable to login to My T-Mobile Account
I set up a Prepaid Tablet Data Account ("Mobile Internet Network Access) about 3 weeks ago, and received an email "Welcome to T-Mobile" with my new phone number. I have called Technical Support ...
Sorry you haven't heard anything back but it's super important we get you account access. We file Help Desk tickets for issues like this so we should be able to give you an update on it if you haven't gotten one by now. Please reach out to our T-Force folks through the social media links in my badge or on our Community-2153 page. They'll be able to look into this issue for you further.
I haven't been able to sign in for quite some time - months, in fact, except once a few weeks ago, but again, not now! Called, chatted, went to a T-Mobil store: all to no avail. A dear person helped me pay my bill online since our credit are had "expired," and even then the system was apparently glitching for her as well. ¿Qué sucede?
