Forum Discussion
T-Mobile App not working with my prepaid account
I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. Estamos trabajando para mejorar tu experiencia con la aplicación". I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0. How can I get the app to work for me?
No specific time frame as of right now but we are in the process of pushing out a large update soon!
Lmao. We're working on that.
Mm 4 years ago.
Issue persists.
Rigggggght
I've been with T-Mobile for over 4 years now and the app is still not working. It just boggles the mind how these huge corporations function.
It looks like right now the app is not working for prepaid customers.
Yeah, this is something we're aware of. The message is accurate and we're working on this for our new Prepaid folks.
Thanks for the confirmation. Is there any estimated time frame set?
No specific time frame as of right now but we are in the process of pushing out a large update soon!
Version 4.8 isn't working for this new prepaid subscriber (as of yesterday).
I'm on an awesome, high tech, iPhone 5s. A little frustrating that a major carrier app doesn't work...
And it is now many more months and it looks like this is still broken. I just created my pre paid account his month and and getting that error also. Is there going to be any movement on this?
4 years and no updates. I'm a new prepaid customer.
