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Deputy_Fife's avatar
Deputy_Fife
Newbie Caller
Hace 2 años

Tarjeta de regalo de $50

I received an email today to activate my $50 gift card online.  I clicked on the tab in the email, which sent me to another site, which asked me to register or sign in.  I tried to register, but it would not let me.  So I tried to sign in, which it did not recognize.  Then it locked me out.  During this time, I was sent to another page, which asked me for my gift card number, and the 3 number card pin, which I do not have, because I do not have a physical card.  No card has been mailed to me.
I tried to call Customer Service but after being on a long hold, I gave up.  I will try to call them when I have more time.  
Does anyone have any experience with these gift cards, and how to go about setting up, or logging on, and how to get the required information to activate the card, without a physical card in hand?  Could you please guide me in the correct direction.
¡Gracias!

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy
    Deputy Fife wrote:

    I received an email today to activate my $50 gift card online.  I clicked on the tab in the email, which sent me to another site, which asked me to register or sign in.  I tried to register, but it would not let me.  So I tried to sign in, which it did not recognize.  Then it locked me out.  During this time, I was sent to another page, which asked me for my gift card number, and the 3 number card pin, which I do not have, because I do not have a physical card.  No card has been mailed to me.
    I tried to call Customer Service but after being on a long hold, I gave up.  I will try to call them when I have more time.  
    Does anyone have any experience with these gift cards, and how to go about setting up, or logging on, and how to get the required information to activate the card, without a physical card in hand?  Could you please guide me in the correct direction.
    ¡Gracias!

    Unless you signed up for a specific Tmobile promotional gift card for $50, Tmobile does not send you random gift cards. The email that you see can easily be spoofed. You should consider changing your account password and contact Tmobile support for advice.

  • How did you get paid .. I filled out the gift card months ago and I never got it? 

  • I have never received my $50 gift card they said it would be sent 3 months after I started the program with the internet. Ayuda 

  • Same issue here and I double checked the email it's the exact same as my bill. I don't get it

  • gramps28's avatar
    gramps28
    Router Royalty

    Are you sure it was Tmobile that sent that link? I've been getting a lot of phishing attempts in my email.

    You may want to be a little proactive and change your Tmobile password just in case.