Forum Discussion
Refund of T-mobile money account balance
I had a T-mobile money account that was closed in 2015 and I never received a refund of my balance. I have contacted customer support several time over the years and they have not been able to help me. They are unable to locate my closed account.
Can you refer me to someone who can help me?
Gracias.
- gramps28Router Royalty
Tmobile Money didn't start until 2019.
https://www.t-mobile.com/news/press/t-mobile-money
Are you sure it wasn't something else?
- dmalhotraNetwork Novice
It was started in 2014, shutdown in 2016 -- didn't return customers money. See this link:
https://www.t-mobile.com/news/press/mobile-money-tax-offer
And now it has come back to scam more customers
- dmalhotraNetwork Novice
Another link from 2014: https://www.businessinsider.com/t-mobile-mobile-money-2014-1
- gramps28Router Royalty
Different program.
- dmalhotraNetwork Novice
It was called T-mobile money services and had the exact same web-address. It was a checking account and they gave you a debit card. There was no savings account back then, that is the only difference
- gramps28Router Royalty
Web address doesn't matter. Tmobile owns it from the previous version. Why pay for a new website domain.
- dmalhotraNetwork Novice
What is your point gramps28?
T-mobile took people's money and didn't return it. They should return people's money and stop scamming them.
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