TMobile Tuesdays Eligibility

Darko66 wrote:

Different issue, but I guess it still falls under eligibility. I have a business account and used to be able to access T-Mobile Tuesdays offers. However when I try to sign up to the T-Life app after inputting the Gateway phone number, a pop up appears that says "This looks like a business account number. Great news! T-Mobile for Business customers can use Account Hub. Please go to tfb.t-mobile.com" with an "Okay" box.The link isn't clickable and hitting okay just sends me to back to the enter your gateway phone number screen. The link just goes to the Account Hub where I can manage my account. It doesn't have anything to do with T-Life.

So, anyone with a business account or more specifically Business Internet able to sign up for T-Life? I rarely used any offers (maybe twice), so not a big deal, but it was nice to have access to them.

I'm having this same issue. Completely new to this Magenta stuff, and I'm a relatively new (9 months or so) customer to T-Mobile: via Business Internet. Having the exact same signup flow issue as you. How do I get in on these awesome perks? :(

kpkuipers4845 wrote:

I have 5 lines with 1 being home internet.  Each line has always been eligible for their own T-Mobile Tuesday deals prior to T-Life.  Currently that is still the same with the exception of the home internet number.  When I logout/login specifying the home internet number it acts as if I logged back in using my mobile phone number showing offers already being redeemed.  There is nothing in the T-Life app to show which number is currently being utilized.  CSR was helpful and provided additional redemption codes for items I was interested in and asked that I wait to see if the issue gets resolved by next Tuesday being that it's a new app.  If not call back and they will repeat providing codes as required until it is fixed.

Does the HSI line have its own TMO ID? Also, the email address will have to be different email addresses for each of your lines. 

I THINK mine is finally fixed. We shall see in the next coming weeks. But this evening I am able to see the deals and save them, for a week I was unable to. I also wasn't able to see or save anything this morning. So sometime between 11am and 4pm est it got fixed I guess.

Am a metro customer with android phone.  Once the Tlife app updated, it said I'm no longer eligible for Tmo Tuesdays deals… My wife has an iphone and is still getting the deals.  I called Metro customer support and they raised a ticket, but this is pretty aweful implementation of rolling a bunch of features into one app….

Different issue, but I guess it still falls under eligibility. I have a business account and used to be able to access T-Mobile Tuesdays offers. However when I try to sign up to the T-Life app after inputting the Gateway phone number, a pop up appears that says "This looks like a business account number. Great news! T-Mobile for Business customers can use Account Hub. Please go to tfb.t-mobile.com" with an "Okay" box.The link isn't clickable and hitting okay just sends me to back to the enter your gateway phone number screen. The link just goes to the Account Hub where I can manage my account. It doesn't have anything to do with T-Life.

So, anyone with a business account or more specifically Business Internet able to sign up for T-Life? I rarely used any offers (maybe twice), so not a big deal, but it was nice to have access to them.

My tmobile tuesdays app says my number isnt eligible for the tmobile tuesday perks. It also flashes a message saying there is a glitch in the system and they are working to fix it. This started this week. I guess with the switch to t life. This is ridiculous all other lines on my account can redeem fine but not me and im the main line. Smh and nobody knows what to do and its driving me insane not knowing how to get this resolved.

I have 5 lines with 1 being home internet.  Each line has always been eligible for their own T-Mobile Tuesday deals prior to T-Life.  Currently that is still the same with the exception of the home internet number.  When I logout/login specifying the home internet number it acts as if I logged back in using my mobile phone number showing offers already being redeemed.  There is nothing in the T-Life app to show which number is currently being utilized.  CSR was helpful and provided additional redemption codes for items I was interested in and asked that I wait to see if the issue gets resolved by next Tuesday being that it's a new app.  If not call back and they will repeat providing codes as required until it is fixed.

Does everyone on the account have their own TMO id? T-Mobile Tuesdays used to verify with just the phone number and a One Time Pin, however, now you sign in using your TMO ID. I have a couple of questions: 

• Each line is signing in with their own TMO ID, and the line is not registered as a child line on My.T-Mobile.com? 
• Are you both on WI-FI when you notice the deal shows redeemed?
• Are you noticing the deal shows redeemed after logging in with your TMOID or before logging in with your TMOID?

¡Gracias! 

So my wife also spent about 20min on chat trying to figure out why it was logging me into her phone. Apparently at first the CSR had no idea what she was talking about. But once he caught on he escalated it and gave us a $5 credit for the trouble...except that $5 did not make it into my gas tank yesterday when I needed.

Hopefully more than just a handful have complained and escalated. Enough to drop T-Life and go back to T-mo Tuesdays!!

Need too know if this is getting fixed or not. Same issue here. Didn't they test this app before releasing it. wth