Forum Discussion
richreed
Hace 2 añosRoaming Rookie
5 GHZ WiFi Randomly Quits
I have been using the Arcadyan KVD21 gateway for just over a month. Randomly the 5 GHZ WiFi connection will drop. I have had it go for sometimes 7 or 8 days without problems, then drop. Also sometime...
copz1998
Hace 2 añosConnection Curator
@richreed based on your concerns I see two options for consideration.
- You can do a "reset" and setup your gateway from scratch again. The upside when doing this is that if there is any cache or setup issues, they will be flushed out. I have done a reset to resolve issues in the past with much success. And, this process allows you to setup new (and separate) 2.4 and 5Ghz networks, which may fix your SSID connections issues. To make the process easier on yourself use the same SSID and password, then your devices will automatically reconnect to your gateway.
- Based on your complaints, you might want to go to your local T-Mobile store and explain your issues, and ask to switch it out with the newer Sagemcom gateway. I have it and it work great.
Let us know how it turns out.
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