any one else not receiving texts randomly

calee101 wrote:

I switched to verizon and it's fixed :)

I'm definitely going to! I never had issues with Sprint, T-Mobile a different story. Been with them combined over 25 years but if they can't fix it I'm definitely changing over. 

I switched to verizon and it's fixed :)

There was an RCS deployment problem a couple of months ago (around 2/24 for core Android 14 on current Pixel devices), with regards to a specific Android 14 build-update.  This may be just now trickling down to firmware releases on TMo phones, maybe, possibly (only a tech with access could verify this).

Has anyone tried flushing the app cache for Messages, and Play Services, assuming an Android device(s) here?  This often allows messages blocked by a singular cache problem to be received, in the above scenario.  Disabling and re-enabling RCS (under Settings, in the Messages app) can also help trigger the push.

As far as I know, this affected users across all/most carriers, it was just that the updates were deployed at different times, so it looked like it was one carrier experiencing it at once, say if a deployment updated a bunch of S23-series devices (just as an example).

This is happening to us right now, I purchased my son a new phone, and from day #1 he can't send or receive text messages from certain people. I've been to the store to where other customers were there complaining the same problem. They are blaming the other carriers. So it appears if you are not a Tmobile customer you can't send or receive text. They are not taking responsibility on their end. We've put in new Sim Card, got a new phone nothing is working. I'm not paying for a phone if I can't use it the way it's intended. I have read everything but has there been any solutions to fixing it? Gracias 

Same issue here thats been going on since Oct 2023 from what I tell, but who knows how many text messages I never got. It seems to be ok on my old Lg G7, but again, you dont know always know when you miss a message. I got a new samsung galaxy s23 last year and its been horrible. iphone, android, doesnt seem to matter. I havent been asking people which carrier they use, but I will start tomorrow. I've been with tmobile for almost 20 years. I guess ill be happy if its a tmobile issue and not a samsung issue as I really dont want an iphone but I was ready to get one before finding this. Maybe Verizon will let me keep my phone and number and use their network instead. I've been on with tech support three times going in circles - first they did all the network resetting, cache clearing, then blame 5g, then blame samsung messages app, then they blame google messages update. im on 4g now, with google messages without the update and sissue pops up again. text messages not coming to me. calls were also weird with phone ringing but no way to answer them - at least these would eventually show up as missed called. I'm not seeing any errors with messages not coming in or going out so who knows how many jobs I lost, dates I missed and friends i pissed off. I found other threads here that this issue has been ongoing for 8 years with no resolution, seemingly the problem is worse now. I wish I know exactly if I can keep my s23 and go to verizon will that solve it?

I am having same issue with 2 people both android users and one of them is in same plan with me? so not sure what the issue is we have to use whatsapp to message each other  since our texts arent working. this is so frustrating I was going to call tech support as I'm over this issue but i feel based on all of your answers that, that would be a waste of time. I have already reset settings, network, cleared app cache and other things i found on youtube and still can't get texts from my husband.

I often miss texts and calls from certain people. I'll have to ask them which carrier they use. They have to send me a messenger message on Facebook to call them. It is very frustrating. I've tried support on phone and in three stores with no real success in the past 10 months. Last idea was to switch my e-SIM with a physical SIM which I think help a bit, but found out I missed several important calls last weekend. Never had this issue with other carriers. I received an $800 credit when I joined Tmobile but after a year of paying they tell me I still owe $600. I'm thinking of going to Verizon (they will pay off the balance) which makes sense as T-Mobile isn't any cheaper anymore.

I have a Samsung S23 Galaxy. I receive texts from Tmobile and Verizon users without any issues. My friends with iphones and AT&,  I receive texts from them without an issue. The problem seems to be with AT&T users that have android devices, I sporadically miss texts from people specifically with AT&T with android devices. It's been going on for a few months. I'll think maybe it's fixed, then I start missing texts again from AT&T users with android devices. T-mobile says they have a work ticket and they're investigating. I told them lots of other users with Samsung devices seem to be having similar issues, but T-mobile wouldn't verify or agree it seems to be an ongoing issue for multiple users.

I have had this issue for years but it seems to of gotten much worse recently.   I have several people who were texting just fine and all the sudden, I stop receiving texts.  This is with several people across android/ios.  Support always wants me to reset network settings and basic info.  Last tech tried to walk me through resetting the messaging app and delete all data without warning me it would wipe out all messages.   Not great service.   

I just checked the usage page and these messages do not show on the tmobile network, so this is 100% a network issue and not a phone issue.   Beyond angry with tmobile in general and the cookie cutter canned responses they give us.   Then, once escalated I never hear back until I have to call in again and start the whole song and dance over again.  

LadyChaos wrote:

Same here... I have at least 2 people who's text aren't coming through and both by chance are with at&t. I'm thinking of dropping Tmobile

Same here. It started with one person, then two. Now I think there is a possible third person. I need to see if they have AT&T, also.