Forum Discussion
any one else not receiving texts randomly
I am missing texts from random people (at&t. Tmobile, Verizon etc). The most recent is from an At&T android phone. I'll get texts and then randomly I won't get one text but then I'll get another 20m later. It's only my phone and not theirs because other iPhones on tmobile or other androids not on tmobile aren't having this issue. I'm half tempted to move to iPhone because I can't keep missing important messages.
As of September 28, 2023 I cannot receive emails-to-text or text -to-email via tmomail.net. All emails sent from tmomail.net have to message attched. Seems to be a change that T-Mobile made recently. Trying to get an answer from T-mobile support.
- MoonmanNewbie Caller
This is happening to me. My mom sends me texts from her AT&T Samsung phone, but I never receive them. Her texts are making it to other members of my family. This started happening over the last month. I am considering just changing carriers because I am fairly certain this is a T-Mobile network issue. I have a Samsung Z Flip 4.
- kb6mccRoaming Rookie
Having the very same problems…...and the tech support is useless😡
- LadyChaosRoaming Rookie
Same here and I have the Samsung Flip4. I have learned that people can tell I didn’t get messages at times because it won’t say delivered on their end but they aren’t having this problem with anyone but their T-mobile contacts
- LadyChaosRoaming Rookie
Same here... I have at least 2 people who's text aren't coming through and both by chance are with at&t. I'm thinking of dropping Tmobile
- dettlejNewbie Caller
I have had this issue for years but it seems to of gotten much worse recently. I have several people who were texting just fine and all the sudden, I stop receiving texts. This is with several people across android/ios. Support always wants me to reset network settings and basic info. Last tech tried to walk me through resetting the messaging app and delete all data without warning me it would wipe out all messages. Not great service.
I just checked the usage page and these messages do not show on the tmobile network, so this is 100% a network issue and not a phone issue. Beyond angry with tmobile in general and the cookie cutter canned responses they give us. Then, once escalated I never hear back until I have to call in again and start the whole song and dance over again.
- CaroleRoaming Rookie
yes, I'm having same problem. I get most texts but some texts I don't get at all from various people and they are customers or for appointments so important texts. I have a Samsung S21.
- BetzipNewbie Caller
LadyChaos wrote:
Same here... I have at least 2 people who's text aren't coming through and both by chance are with at&t. I'm thinking of dropping Tmobile
Same I have the S23 but my missed texts seem to be from and to Cricket svc, I don't know how many other texts I have missed as these are only the ones I know about, I think it's a straight up T Mobile issue
- GxxnieNewbie Caller
I'm having the same issue with my new iPhone I keep getting run around I called Tech like four times I'm going to the store today and see what's going on if I hear anything I will message back
- marie_saritaNewbie Caller
I have a Samsung S23 Galaxy. I receive texts from Tmobile and Verizon users without any issues. My friends with iphones and AT&, I receive texts from them without an issue. The problem seems to be with AT&T users that have android devices, I sporadically miss texts from people specifically with AT&T with android devices. It's been going on for a few months. I'll think maybe it's fixed, then I start missing texts again from AT&T users with android devices. T-mobile says they have a work ticket and they're investigating. I told them lots of other users with Samsung devices seem to be having similar issues, but T-mobile wouldn't verify or agree it seems to be an ongoing issue for multiple users.
- pgreyTransmission Trainee
There was an RCS deployment problem a couple of months ago (around 2/24 for core Android 14 on current Pixel devices), with regards to a specific Android 14 build-update. This may be just now trickling down to firmware releases on TMo phones, maybe, possibly (only a tech with access could verify this).
Has anyone tried flushing the app cache for Messages, and Play Services, assuming an Android device(s) here? This often allows messages blocked by a singular cache problem to be received, in the above scenario. Disabling and re-enabling RCS (under Settings, in the Messages app) can also help trigger the push.
As far as I know, this affected users across all/most carriers, it was just that the updates were deployed at different times, so it looked like it was one carrier experiencing it at once, say if a deployment updated a bunch of S23-series devices (just as an example).
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