Forum Discussion
5G Home Internet Suddenly Very Unstable And Technical Support Is Essentially Useless
Wondering if anyone else is having similar issues. First, at $50/month for 5G speeds with no data caps, this service is pretty much the best deal out there. When it is working well, we typically se...
5G HOME INTERNET IS USELESS, SWITCHING TO VERIZON
I live in Vegas. I can SEE the T MOBILE ARENA from my apartment. I recently got one of these horrible 5G home modems. THIS THING IS GARBAGE.
If I power cycle it it works okay for a couple of minutes, THEN it drops to BELOW DIAL UP SPEEDS and stays there until I power cycle it again. I've put it in the window (WTF??) I can SEE a cell tower from my front door.
Numerous calls to customer service have solved nothing. Hours have been wasted on hold and call backs.
What a total POS!! Why on earth would you roll this terrible product out when it clearly doesn't work? I've been reading everyone else's problems on here as well.
Here's the clincher: When I search for 'available wi fi networks' virtually everyone in my complex is on Verizon. As of this weekend I will be too.
THANKS FOR NOTHING T MOBILE,
ABSOLUTE GARBAGE. USELESS.
