5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.

As noted this is new service and it’s not perfect and sometimes new cutting edge tech is not for everyone as it has issues sometimes.

I am normally an early adopter so I am use to issues new FW, this or that, bla bla bla issues.

I have done way more than the average person should ever do to get this can stable. If this was a perfect world we would just put it where we want power up connect and done. Ain't so.

I started out thinking if my phone gets good speed can should too, hmm not really what happens.

I spent hours mapping out my whole home with my cell before the can arrived found the perfect spot. I ran wires made a shelf real nice stuff. Installed the can and crawling speeds sometimes good then again craw what the heck. Tossed all that work and started testing with the can and more mapping find a good spot think all is well and hours or days later blam craw WTF.

There is no good online source for towers Cellmapper is so far out of date and off it's next to useless at least in my area. At best it will send you on a wild goose chase for towers that are not anywhere near where shown.

So I use my cell and start manually mapping a 4 mile radius of my home. What I discovered is at least in my area the T-Mobile 4G and 5G towers are not in the same location. So issue is if the can is located where the 5G signal is best guess what the 4G sucks. Yup the flip is true if the can is located where the 4G is good the 5G sucks. That's the issue I discovered with the can. The can wants 5G but falls back to 4G. Also for my case the 5G tower is 2 times as far as the 4G tower. So if I locate my can where the 5G is good and it decides to fall back to 4G my can craws and does not recover but when it works speeds are great 500+ down for hours, half a day at best.

But if I locate my can where the 4G is best it stays online for weeks really it never drops unless I power off or reboot it. But speeds are not so great 75ish down at best 25ish up sometimes later afternoon slower. Now when I first boot it it will grab the 5G but soon drop it and hang on to that 4G with a tight grip.

So seems the 75 ish handles 2 work from home zoom calls and mother in law streaming Netflix so I have just settled that 75 has to be good enough for now as I just can’t go back to Comcast and the BS deals.

So if you are dropping and you want to keep the can some investigation may land you on a more solid connection. In my case it did as I first started out thinking the fastest speed was the best location when in fact it was not at least for reliability.

Again you have to do your own investigation the online cell tower maps are useless. Based on what I have discovered on current can design the most reliable spot if you are having issues is where the 4G is the best (not 5G) as it will at some point fall back to 4G.