Forum Discussion
5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
Interesting I am still doing testing and my own mapping since cellmapper is way off at the least in my area it is useless.
Been thinking about an external ant but decided to call tech to ask about towers in my area. 9:30 am they answered in one min got a nice rep. We went over all the 4GLTE and 5G towers. As I have noted in my area the 4G and 5G towers are not in the same locations. So that's the big rub for me where to put the can to get both not easy. So now I have confirmed what I have manually documented with my own mapping of towers (so way diff then cellmapper they are way way off).
Interesting I have noted many times about how once in a while I get 500+ down and it does not last. This rep was telling me that this tower to my south is being upgraded to 5G and it is still in test not scheduled to go online for another few weeks. So this seems to explain my sporadic 500 down speeds.
Now he warned me few weeks is what is expected but who knows could be longer. This tower is a good shot away almost 3 miles to the south. But there is kinda a valley between me and the tower so could be ok. The actual closest 5G tower is not in a great spot NW 2 miles flat land with lots of trees and warehouses in the way.
Now with the 4G tower .5 to the W and the 5G 2 miles to the NW that's doable from the window I am in but I can never hold the 5G tower for long. This is where the ext ant could help.
But maybe I wait a bit and see if the farter 5G upgraded tower is better. Yes farther but less obstructed IMO. Also speed testing of the 5G tower to my NW is not great speeds are only 250ish near the tower so not sure its a great.
Main issue is if I put the can on the S window to grab the newer soon online 5G tower I have no shot at the 4G tower to the west. This is again where the ext ant could help I could place it outside on the corner of the house there it would see the 4G tower ok and also the 5G.
Again I have so many man hours invested in this whole process. But seems things are on the way to improving with upgrades.
But on the topic of disconnections going on 13 days no drops on the 4GLTE tower. I only unplugged it a few weeks ago to put it on a UPS otherwise we would be at almost 4 weeks with no drops. So if you can get it in a spot it likes it does stay on the tower.
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