5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.

JANEV wrote:

I've had my T-Mobile gateway home internet for a few months and had nothing but problems. First week it worked then it stopped connecting and I had to reset the gateway tower every day because I was only getting 4 Mbps. Customer service didn't know what they were doing, couldn't fix ANYTHING! They sent me a new gateway tower. It stopped working all together after high winds. I was given excuses by their outsourced support staff that engineers were working on it. Super obnoxious fluctuations in speed. Worst decision I ever made was trying the gateway home internet offered by T-Mobile. They need to fix the problems before offering to their customers. Clearly they do not have a handle on it. Now I'm two weeks with out internet because of them. Do yourself a favor and avoid headaches, don't go with T-Mobile Gateway home internet. IT DOESN'T WORK!

I had some issues but like anything new you have to work things out sometimes. I am very happy now and would never go back to cable.

To each his own there are many happy customers it works different in different areas just like cell phones don't work in every spot.