Forum Discussion
5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
Let me start by saying I do like having wireless internet. The problem is I don't think it is ready for primetime. Speed is great, price is great, but It loses its connection to the internet about on...
JANEV wrote:Um, I've spent hours trying to "work things out" and I'm fully aware how to try and fix issues. T-Mobile couldn't even fix the issues. So T-Mobile home internet doesn't work. I'm going with a different internet provider that actually works and I don't have to spend ALL of my free time on the phone with customer support.
Probably where you went wrong you only worked with tech support. I researched my towers used google maps many things I have tons of post with my quest. I am happy to save over $150 per month it was worth it.
If you want me to agree with you that calling support is not going to get everything fixed I agree they don't know everything and some things they cannot suggest.
You can go to the Facebook groupT-mobile Home Internet and here and find many happy customers.
It's unfair to say it does not work. Sure it does not work for you ok and you can afford to pay 3 times as much again ok some of us cannot.
Best of luck to you with your new provider.
