Forum Discussion
5G Home Internet T-Mobile Gateway needs to be fixed. There are too many internet disconnections.
Let me start by saying I do like having wireless internet. The problem is I don't think it is ready for primetime. Speed is great, price is great, but It loses its connection to the internet about on...
007BondMI6 wrote:Saltgod21 wrote:I just set up the gateway about a week ago and am seeing similar issues where I need to reset the gateway about once a day due to internet drop out. There appears to be no reason. I called support and they had me reset it and told me it would never happen again, but it still does. Are people still seeing this or has it been fixed?
Phone app is a bit limited go to 192.168.12.1 on your computer web browser.
First page expand Primary and secondary internet connection signal all that info is needed screen shot ok too.
Then on the left click Status and again expand Primary and secondary cellular network again all that data or screenshot.
Again need
RSRP
SNR
RSRQ
RSSI
For both primary and secondary.
And Band for both.
With this info we can help you.
RSRP the lower the number the better.
SNR higher is better on this one.
RSRQ lower is better.
RSSI lower is better.
Señal principal
RSRP-64 dBm
SNR19 dB
RSRQ-10 dB
RSSI
PCI 85
Band B2
EARFCN 875
Señal secundaria
RSRP-105 dBm
SNR0 dB
RSRQ-17 dB
PCI 344
Band n41
NR-ARFCN 519630
