Forum Discussion
Anyone's Home Internet App not loading?
I had an issue and they reset my router/modem. The password reset and Im trying to change it back but I can't load back into TMobile Home Internet App at all. Its stuck at loading.
I've had issues with the app since day 1. I finally spoke to customer service and they confirmed it's a known issue on iPhones, the app isn't compatible with the recent IOS updates. Their only suggestion was that I borrow someone else's Android device anytime I needed to access it. Complete BS answer. If that's actually an answer in what ever troubleshooting steps they give their customer service people I don't think I'll be sticking around much longer.
