Forum Discussion

higgonia's avatar
higgonia
Newbie Caller
Hace 11 meses

Benifits page not loading on web or phone app

The Manage Benefits page is not loading, and hasn’t for me for a month or so, on both a web browser and the app on my iPhone.

  • Wow so this has been going on since the beginning of the year? So not only is the $200 visa gift card for switching to 5G internet with T-mobile a hoax, but also all the Magenta benefits as well? I am losing much respect for this company quickly.

  • Bobdog's avatar
    Bobdog
    Newbie Caller

    Hasn’t been working for me either with old t mobile Tuesdays App nor with new T Life app need help figuring out why it will not load says lines crossed will not load

  • This has been a reoccurring issue for me as well. It has been going on for so long I think that it's on purpose at this point.