Forum Discussion

sugar_sweets's avatar
sugar_sweets
Network Novice
Hace 2 años

blocked devices on wifi

My wifi connects to allll other devices except for my bfs phone? I don't know if I accidentally blocked it? But now I can't find the page to get it unlocked? Called customer service and they gave me a new device and still the same thing. Please help I'm frustrated.

  • oooooooh, ok. 

    Whether an iPhone, Samsung, Google, etc., there has to be a setting in wifi or cellular calling that is not seeing your home networks/gateway. I would check there.

  • copz1998's avatar
    copz1998
    Connection Curator

    What is a bfs phone? 
     

    Your answer is probably setting on the phone. Does the phone detect your gateway Wi-Fi? 

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    copz1998 wrote:

     

    What is a bfs phone? 
     

     

    Boyfriend’s phone?

     

  • copz1998's avatar
    copz1998
    Connection Curator

    oooooooh, ok. 

    Whether an iPhone, Samsung, Google, etc., there has to be a setting in wifi or cellular calling that is not seeing your home networks/gateway. I would check there.