Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
So if it does come back on its own without a reboot does it connect to the same cells? It really could just be T-Mobile is working on the equipment doing upgrades or programming and don't provide any warning about maintenance activity. When they get the equipment upgraded and set it usually does improve but it is frustrating while they monkey with the radios. We had the same behavior here and once they got the equipment dialed in service did improve and get stable.
