Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
Some people get improved performance with the Arcadyan GW vs. the Nokia and others report results that are about the same. Users that have the Arcadyan and the Nokia have BOTH reported heat related issues. Nothing is perfect in this world. I have the Nokia and I would not trade it for the Arcadyan. I have been in service here with the Nokia since early January 2021 and had two flakey outages. Both were due to work being performed on the tower equipment. Upgrades and programming I suspect. After the second period it has been stable for the past 11 months. I prefer the Nokia and I am familiar with the interface and it has more configuration functionality than the Arcadyan GW. The Arcadyan firmware has been improved but I don't know how much as I don't have one to tinker with. If my download and upload speeds were less I would use an external antenna just to be able to locate the gateway so I could improve WIFI delivery over the house better. With 180 Mbs down and 40-60 Mbs uploads I don't have the demand for the external antenna. If that changed in a negative way then I would probably give an external antenna more priority.
