Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn't fix the problem, then you need a device replacement. Good luck to you.
K4VW - “The unit is in a window in my garage.” If the garage is hot; heat may be part of the problem and a fan may help. I seem to recall some of the users with heat issues reporting similar behavior so put a fan on it and exhaust heat.
If you can locate the GW with good exposure to the tower in a room with better air conditioning that might be better. Some gateways do have the heat issues. :-( A fan will NOT hurt. You might query the Community threads for heat or fan and find a quick response that gives you a line on the size and price. They are not expensive and can be had on Amazon or other sources online pretty easily.
