Forum Discussion
Curious to hear how the new internet connection is working
I'm seeing lots of problems here with T Mobile's new internet service. I've been considering using it, but want to know if it's worth the trouble to switch. I have satellite internet now, Viasat, a...
The quality of the service is heavily dependent on your location. Even if the tower is local you may be screened. That's why you get a trial period. You should not cancel your current service (If any), until till you're satisfied with the service. Also it takes some experimenting in you house to find the correct spot for the gateway (window, direction etc)
In my case, I have had excellent service for the last 2 months. I don't get fixated on speed tests or bars. I am only interested in streaming video (Netflix, HBO, Paramount etc.) which has been excellent.
@nannieb43 I've had my service in S. Florida for about 4 months. I was fortunate to score the $25-for-life pricing back in December, so it was a compelling reason to leave Xfinity.
I am connected via 4G LTE on the tower closest to me, but still get as high as 70 Mbps, and rarely less than 35 Mbps. We have 48 devices connected, including 3 Macs, iPads, iPhones, 3 Apple TV 4Ks, SimpliSafe with cameras, Blink, Ring and a lot of Amazon Echo devices. All of them work flawlessly on the Arcadyan KVD21 5G gateway supplied by T-Mobile.
I can hear your frustration, but my experience is exactly the opposite of yours. I am very happy with the service. I wish I could connect to 5G and get better speeds, but everything works and I have no problem streaming 2 TVs simultaneously.
