Forum Discussion
Has anyone gotten the " F451 Error - Unable to link T-Mobile home internet phone number" problem resolved?
I see this has been an issue. Has anyone ever gotten it resolved?
I had this problem when I first signed up for home internet. It had to do with my having a very old (and long inactive) prepaid hotspot linked to my e-mail address. I had to call Home Internet Customer Service, and they basically had to remove the e-mail address from my account. The person on the phone couldn't do this - they had to escalate it to someone else and call back the next day. When they called me back, they had to manually add my e-mail (as though I had never given them an e-mail when I signed up). After that, it worked fine.
Just make sure you call Home Internet Customer Service at 1-844-275-9310 instead of the regular customer service number.
With either the Arcadyan or the Nokia I would say power it down before reseating the SIM card. It is installed into a device that is not powered up. Be safe. If you have the Nokia turn the can on its side so the SIM cannot fall into the slot upon removal. In either case the manuals show the recommended way to insert and/or remove the SIM.
