Forum Discussion
Has ping / tracert been blocked on 5g network?
Before yesterday (10/17/2022), I’ve always had a command prompt window (MS Windows) up running a constant ping at 3 second interval - so I can tell when the network starts to degrade or just stops re...
T-Mobile called be back today, they are not grasping the issue. Still having issues with ping but clearly they have no clue what that is. They obviously have no concept of tech troubleshooting and when they read back my issue they get it wrong 100% of the time no matter how many times I explained it to them. They must only have a grasp of English as it relates to the script they have. It is so frustrating. Like I say " This is my issue" they so "I understand, what happens if you try a different website". After literally an hour on the phone with this person I just gave up. My only option is to have our employees change ISP.
I should have recorded these calls for YouTube because it is almost comically frustrating.
