Worsening ping over time while gateway is left on
I recently got TMHIand the Arcadyan G4AR gateway. I've noticed that whenever I leave the gateway on for an extended period (4-12 hours), the latency gradually worsens. When I first start the gateway, the ping is 60-80ms with jitter less than 10ms. However, after a few hours, the ping suddenly increases to 100ms or higher, sometimes even reaching 500ms+, with jitter around 200ms. Restarting the gateway resolves the issue, and the ping returns to the initial 60-80ms range with low jitter which makes me think its a gateway issue. I have to constantly restart the gateway, which is inconvenient. Is this a known issue with the G4AR gateway, and is there a way to fix it without frequent restarts?
how to reduce ping / latency with 5g home internet
hey! I just got the service and the download and upload speed are working great. unfortunately,I'm not about to game anymore because of the latency / ping. the ping on my speed test usually reads about 50-60ms but onceI'm in game it's around 120 and has a lot of lag. I was wondering if there's any way to reduce lag / latency? maybe connecting a high-speed gaming router? is that possible? does a 5ghz network help? thank you so much for any help!!!!
Has ping / tracert been blocked on 5g network?
Before yesterday (10/17/2022), I've always had a command prompt window (MS Windows) up running a constant ping at 3 second interval - so I can tell when the network starts to degrade or just stops responding (which has become very frequent in the last few months). As of yesterday morning, both ping and tracert commands consistently fail. As in no longer any response. So it appears the ports used for those commands are now being blocked on the 5g network? I have a 5g phone on Tmobile, and I see the same result. On 5g withhotspot turned on, with computer connected, ping and tracert fail 100%. If I force the phone to use LTE and stay off 5g, ping and tracert start working again. Don't really understand why Tmobile would block such a basic network analysis command. This is in downtown Scottsdale AZ. As a sidenote, service on the 5g network degrades consistently every day after about 8am, and usually is consistently bad all weekend long. Works great before 8am most days.
Nokie Gateway Sudden Packet Loss
I've been with T-Mobile Home Internet for about a year now, never had an issue with my ping and packet loss until recently. I'm wondering if others are going through the same situation? I have the Nokie 5G21Gateway running Firmware 1.2201.00.0313. I game often at home and makes multiplayer games unplayable with stutters and packet loss every 10 seconds. I also have Google Nest Mini set up to turn off lights around my place, it's been slow to respond around the same time as packet/ping issue. This is a replacement from two months ago, so this replacement is my 2nd one if that makes any difference.
Problem with high latency/ping
Hello all. We received our 5g Gateway two days ago and so far, have big problems. We've been testing our latency and speeds over and over at https://www.speedtest.net and have observed the latency/ping on both our Windows 11 PCs is consistently between 40-60ms, at all hours of the day and night. Download varies between 160mbps and 0.5mbps. Upload is steady around 20-40mbps. We have done the following: Moved around the Gateway to many different areas of the house, tested the results at Speedtest.net, and selected the best area (3 bars). Oddly, this is NOT close to a window, but in the middle of the kitchen. (Yes, I am an RF engineer and I know how nuts that is. Makes zero sense to me, but that's what our results repeatedly demonstrate. Regardless, ping is the same everywhere in the house.) Downloaded and run TCPOptimizer Rebooted our machines several times Contacted Tech Support, who said something about "keeping an eye on the tower" and promised to call us back in 24 hours. (It's now been 24+ hours.) Does anyone have ideas to help us lower this ping? It's severely interfering with video calls and online gaming. ¡Gracias!