Forum Discussion
Home Internet - Frequent Disconnects - Possible Fix
Yikes! Is there any isp that actually lives up to the sale pitch? I had to call Hulu eight x yesterday to reset my location. The tech said everyone of them are very familiar with this problem, and have seen a huge jump in calls over the last 2 weeks. She said that they all write reports and escalate them to their engineers, who are supposed to be working with T-MOBILE engineers to get a lasting solution to this problem. One of the reasons I was thinking about Xfinity is that they just did an outside plant fiber upgrade in my 45 year old neighborhood. The old Centurylink copper cable telephone lines, while they managed to provide okay DSL, absolutely could not handle streaming tv. It was horrible! That's when I went with TM. Was very good for about 5 months, but a nightmare since. They really need to get this solved, because these constant outages & ip addresses rapidly changing is an untenable situation for me. Alarm systems go down, I get shut out of websites trying to pay my bills, etc, etc. Would appreciate some communication from them at least acknowledging this problem!
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