Forum Discussion
Home Internet - Frequent Disconnects - Possible Fix
As I read through these replies, I think mrsmoose summed it up best. T-Mobile has vastly oversold their home internet plan. They simply don't have the hardware in place to handle the number of customers. What I have noticed over the past 4 months is study slowing of speed during certain time periods. I started out with over 200Mbps most of the time. 4 bars always, never changes. If you run speed tests a lot, you'll notice what is happening. Over the last 3 weeks I get between 3 & 6 Mbps on a bad day, but still have a 4 bar connection. Showing the problem is on their end, not mine. I still get great speeds, but not as often & it's getting worse. I believe phones get network priority, which means they do not have the capacity to handle your internet requests. So, it's like they put you on hold until they can handle your request. I think most of the folks with this problem are not being disconnected, but simply waiting their turn for bandwidth. Until TMO beefs up their hardware, you will have to switch or live with it. BC they are not going to quite over selling the service.
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