Home Internet & Wifi calling

After spending half the day with the Sagemcom gateway 1.2.74 firmware and making several phone calls with WiFi calling enabled across multiple phones in my household, I can comfortably say that my WiFi calling issue has been resolved. I do hope the firmware update will resolve everyone else's WiFi calling issues. I did not know how much I depended on this feature until I found myself without it. Good luck to everyone in the same situation!

So like most everyone else I've just been living with wifi calling disabled using the Sagemcom gateway, but seeing some hope show up here is amazing. If I factory reset my gateway and then let it do its normal set up any chance that would trigger the firmware upgrade? Trying to avoid calling in and spending that much time on the phone to get it updated but checking now I'm still on 1.1.52

I don't know but, it sounds logical. I read somewhere that upon powering up their Gateway for the first time, it immediately installed an update to the latest firmware. I don't know if that would happen on a factory reset. If you try it, let us know the results. Gracias.

Sadly no dice on the factory reset...I even left it for a few hours while I went out to dinner before going through the setup on the app. Looks like the only way to get the update is to patiently wait or get on the phone and hope you get a rep that’s willing to manually push the update to your gateway.

Thanks for trying and for letting us know. I don't know why they're dragging this out. There can't be that many of this new model out there to bog down their server….unless they want to make sure the update doesn't break anything before pushing it out to everyone.

Hmmm I have the same issue, no Wifi calling over the sagecom home internet, well I can call out but not receive calls. I was going to call T-mo for the new firmware but then I read about the bricking issue so I guess I will wait for them to fix the firmware.

chanseling wrote:

After spending half the day with the Sagemcom gateway 1.2.74 firmware and making several phone calls with WiFi calling enabled across multiple phones in my household, I can comfortably say that my WiFi calling issue has been resolved. I do hope the firmware update will resolve everyone else's WiFi calling issues. I did not know how much I depended on this feature until I found myself without it. Good luck to everyone in the same situation!

Did you test receiving calls?

Jeez. I was on the phone with home internet support and prepaid support for hours working on this tonight. The usual phone ping-pong. I installed the Sagemcom router yesterday and my GF couldn't call me since when I was home and on Wi-Fi. Stumbled across this thread just as I was about to give up. My FW is 1.1.52, so hopefully the update will hit in the next few days. Otherwise a great service.

This is an OLD thread, but I hope this may help. My TM wifi calling quit working many months ago. After a useless 45 minutes w TM telephone support, TM just blamed my ISP! I did some serious searching. Turns out that ROUTER settings were the key. Some sites advocated making MULTIPLE changes, port forwarding, firewall rules,  etc. FOR ME, I narrowed things down to ONE THING: IPSec Pass-through. I enabled THAT on my Asus router, rebooted my phones, and BOTH now work w wifi calling. Turns out, TM actually has a webpge dealing w this, though TM TS clearly had NO CLUE about it. Here's the TM page:

https://www.t-mobile.com/support/coverage/wi-fi-calling-on-a-corporate-network

Again, ALL I had to do was to enable IPSec pass-through, and wifi calling works. Technically,  I think this IS a firewall issue, but you can change it directly w/o getting into the weeds of FW rules. Initially,  I tested by BRIEFLY disabling my FW. That worked, but re-enabling the FW and just enabling IPSec pass-through was sufficient, and a more secure approach. GL.