Forum Discussion
Home internet "connected without internet"
I got my 5G gateway in the mail. I set it up, everything looks good, but I can't get internet connection. All my devices connected to the gateway are showing the same message "connected without inter...
Ok... I got my problem solved after 9 hours waiting for customer service!!!!!!
They sent the gateway with the wrong SIM... They fixed it really fast, but the waiting time was ridiculous.
Anyway, now everything is working great.
Thank you for your answer.
No, I didn't get any email that says "account has been activated".
I did reset the gateway though. I did a factory reset a couple times and started the setup process from scratch but not luck.
I guess they didn't activate my account... I will have to call them. Thank you again.
