Forum Discussion
Home internet modem keeps powering down and restarting
So, we had the Tmobile modem(the 5g tower... black box) for a few weeks now... worked great at first but now it continues to shut down every few minutes and restart. If it does it long enough I have...
If it is rebooting like that it might be the power adapter or the gateway has a problem. Contact support or touch base with a local T-Mobile store to see if you can get a replacement. I would see if they will provide both but try the power adapter on the original gateway before you swap the SIM card out etc… Reduce variables to know if it is only the power adapter. That is if you really want to know.
OK I am using the silver/gray Nokia round router and also was having the same reboot issue.
after some research and after thought about how I set the unit up it realized I may have made a mistake optimizing it for gaming.
Unit worked fine for months, almost a year. Then I started having the reboots.
Basically I just went back to router set both 2.4 and 5 G local network to Auto channel select to eliminate any conflicts with any local area network devices. and then set both channel transmitting power to 75 %.
Seems to be working.
If the units are overheating reducing transmit power reduces heat generation.
Try it and let me know. I repost if anything changes.
