Forum Discussion
Home internet rebate - can't access northlane website
I submitted an application for the home internet rebate and received the information to log into the northlane site. The site won't accept my account information. How does one proceed?
koji wrote:
I submitted an application for the home internet rebate and received the information to log into the northlane site. The site won't accept my account information. How does one proceed?
Login here:
promotions.t-mobile.com
then check your status by scrolling down to Reward Tracker and clicking View. If it was approved and ready then you can scroll down again and click Redeem Card. It is a virtual card so I just added it to my Google Pay. You can also add to Apply Pay.
SMS came at 8 am with broken link.
Got on Northlane website from Chromebook.
Timed out 3 times trying to connect to site.
Finally created account but 6 attempts to register card on both mobile and internet sites just show "error contact customer service". No reply yet from them or T-Mobile.
Grrr
