Forum Discussion
Home internet rebate - can't access northlane website
I submitted an application for the home internet rebate and received the information to log into the northlane site. The site won't accept my account information. How does one proceed?
koji wrote:
I submitted an application for the home internet rebate and received the information to log into the northlane site. The site won't accept my account information. How does one proceed?
Login here:
promotions.t-mobile.com
then check your status by scrolling down to Reward Tracker and clicking View. If it was approved and ready then you can scroll down again and click Redeem Card. It is a virtual card so I just added it to my Google Pay. You can also add to Apply Pay.
I'm having the same problem. The northlane.com site always present "not able to validate the information" even I put all mobile numbers + gateway number in the box for the "First-Time user". They behaved the same with ATT customer. Total scam.
https://forums.att.com/conversations/account-usage/north-lane-refund-card/61cb3e20cc27ce2d782e35bb
