Forum Discussion

koji's avatar
koji
Newbie Caller
Hace 3 años

Home internet rebate - can't access northlane website

I submitted an application for the home internet rebate and received the information to log into the northlane site. The site won't accept my account information. How does one proceed?
  • pdxsvrider's avatar
    pdxsvrider
    Hace 2 años
    koji wrote:

    I submitted an application for the home internet rebate and received the information to log into the northlane site. The site won't accept my account information. How does one proceed?

    Login here:

    promotions.t-mobile.com 

    then check your status by scrolling down to Reward Tracker and clicking View.  If it was approved and ready then you can scroll down again and click Redeem Card.  It is a virtual card so I just added it to my Google Pay.  You can also add to Apply Pay.

HeavenM's avatar
HeavenM
Administrador de la comunidad
Hace 2 años
theGman wrote:

This question/issue is NOT solved.  There is no "Rewards" section on my account.  Put simply, the Northlane rebate doesn't work for those who have Home Internet only (no Tmobile cell plan).  I have called and they have no way to solve this (Tmobile blames Northlane and Northlane blames Tmobile).  So the rebate is scam for those with only home internet since Northline website doesn't acknowledge the fake "mobile" number from the Home Internet acct

Hey there. We want to make sure you are able to get the promotion if you are eligible for it. What do you see when you go to promotions.t-mobile.com? Arey you able to log in?