Forum Discussion
Horrendous Download vs. Awesome Upload Speeds
It's really strange with out Internet service as of late. Using Ookla I've been finding our downloads have been 2 MB at the best while our uploads 50 MB or better. Normally it's been 7 or so MB down...
It sounds like your stuck on the 4G LTE. Look at the Primary and Secondary Cellular signal information on the "Status" page. What bands are those on? Also look at the cellular metrics on the Overview page and record those. If you have the Nokia GW and it does have a 5G signal that should be on the secondary signal. If you have no secondary signal it is just using the 4G LTE signal.
