Forum Discussion
How to check data usage for Home Internet
I recently got T-Mobile Home Internet and I love it. However, I'd like to see how much data each device (or at least all devices) are using on the device. How can I check this out? The phone app does...
Hey CarpetGhost!
It would be extremely useful for the admin page to provide that kind of information!! Maybe that is something we could add eventually. For now, you can see that information on My.T-Mobile.com after you log in. If you have not already, you create a T-Mobile ID and then you can use the website to fully manage your T-Mobile account like adding features, pay bills or edit autopay, and monitor usage. I honestly use the website so I almost never have to call customer care.
Hola @Kech22, odd that you are not seeing anything for usage. The home internet line should be listed under the Usage tab on the website. One thing to keep in mind that may cause it to be hidden: you should be logging into the website using the Home internet phone number OR the primary account holder line for the T-Mobile account. If you are logging in with a different number from your account, you may not see all the details for every line on the account.
I am curious to know if you see any information for the Home internet line. Can you see the phone number, device in use, or plan details for the line? Letting me know what you can see versus what you can't, usually helps determine what is happening and leads to a better resolution. ¡Gracias!
