Forum Discussion
How to improve speed?
We were told we would get 750-1 gig internet. We only get around 300. Is there any configuration we could do to improve it? I have moved it around the house.
Make sure to test to areas where you are actually sending/receiving data. Sites like Speedtest.net by default are trying to find locations close to you with the best initial ping results. It is not necessarily a fair representation of where you are actually reaching out to for your daily driving on the web.
For example, mine hits the Charlotte area because I am in the Carolinas. My games and streaming service CDN's are NOT hosted there. When I test out to the regions where the Blizzard, Bungie, Square-Enix, etc. servers are hosted--I get considerably different results. Often times BETTER because the Charlotte area is prone to congestion issues (why TWC/Spectrum routed us through Raleigh and not Charlotte).
If you do such testing and notice a very dramatic difference, pass this info on to support. It may be evidence of local backhaul or other peering issues that need to be addressed at a higher tier (the problem may actually involve a third party partner).
Just as an example, here are some results from some tests done close together in my history:
Notice how the one all the way up in Montreal faired better than the one that was just 50 miles away that Speedtest defaults to.
