I cannot access my job's VPN from home

bnewall1 wrote:

I ran across this thread while researching the Virtual Server problem.  I can confirm that the Virtual Server setup does not work for me.  However, I just got my T-Mobile Home Internet up and running today, and I use GlobalProtect to get into my network at work, and have had no problems.  Since I just got the service, perhaps I have a different gateway than others on this thread.  My gateway's model # is TML-RTL0102, which I haven't seen in this thread (unless I missed it).  I am part of the IT team at work, so if I have connectivity trouble from home, I have to ask myself. :)  We use a Palo Alto 5260 firewall with GlobalProtect, and so far, no isues with browsing either internet or remote (VPN) web sites.  I normally use my VPN connection to RDP into my work desktop, which works fine.  I am going to give it a few days before canceling my service with Cox.

Also, a good workaround for the RDP issue is to use Splashtop, which I already have.

My GlobalProtect VPN client is version 5.2.7, if that helps any.

I now get a new alert from GlobalProtect once I enter my password
“VPN prerequisites met”
I’m running .0168
And connected via Wi-Fi
Haven’t really tried it with ethernet to see if connection issues persists.
Prefer to use less cords (Wi-Fi)