Forum Discussion

Roaming Rookie

4 months ago

Security Tab on T-Life App Not Loading

Hi All,

I recently switched to TMHI. Everything works fine except that the "Security" tab on the T-Life app never loads. It always says, "Oops, it looks like something went wrong." Any ideas? Thanks!

3 Replies

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Hola All,

I recently switched to TMHI. Everything works fine except that the \"Security\" tab on the T-Life app never loads. It always says, \"Oops, it looks like something went wrong.\" Any ideas? Thanks!

","body@stringLength":"212","rawBody":"

Hola All,

I recently switched to TMHI. Everything works fine except that the \"Security\" tab on the T-Life app never loads. It always says, \"Oops, it looks like something went wrong.\" Any ideas? Thanks!

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(TESTING)

Maybe I don't have the Security tab because I have an older model gateway.

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My security tab suddenly started working. I'm not sure what changed, but I am covered. Thanks for listening.

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I don't see a Security tab in my T Life app. What are you trying to accomplish? Password and WPA version can be reviewed/changed by tapping the > next to your network (in My Wi-Fi, My networks), then making changes on the Network details page. Tap Save at the bottom if you make a change.

\"Oops, it looks like something went wrong\" does happen frequently in the app. Unplug the gateway for about 10 seconds. Wait a few minutes after plugging it back in.

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