Forum Discussion
i have home internet from Tmobile. is there a way to set my location on the modem.because of this i can only cast my hulu to tv, i cant use roku
How do you set your location so u can use hulu app on roku
Unfortunately, no. The modems location is based on the tower you are connected to as well as where that connection makes it to the server. T-Mobile internet is not compatible with Hulu Live TV in most markets because of this.
I am having a similar situation. I am in Kansas City but everytime I do a search online it gives me results for Denver, Colorado. How can this be because of the closest cell tower? There has to be a solution. If there is no solution I'll be taking my business somewhere else.
Unfortunately, no. The modems location is based on the tower you are connected to as well as where that connection makes it to the server. T-Mobile internet is not compatible with Hulu Live TV in most markets because of this.
I asked this specific question and they said it was fixed. Just got my equipment today and can't log in to Hulu. WTH
aadelisi wrote:
How do you set your location so u can use hulu app on roku
Unfortunately T-mobile does not have GPS on its modems. It's a real pain! We can't use half our services and are continuously being disconnected from YouTube TV for being "out of AREA'. WE ARE HOME!
I’m beginning to think going back to AT&T is the only solution.
I'm having the same problem and I specifically asked that question when I called for info before signing up! I pay $85/month for Hulu and now I can only watch it on my phone. WTH!!!
Hulu and other streaming services that use the IP's geolocation data are likely placing you in a different market to what is on your account.
ie: I live in Florence, SC... but sling, hulu, etc. think I am in Charlotte, NC (over a 2 hour drive away).
This happens because the XLAT464/CGNAT sort of tunnel approach they took to deal with IPV4 across their IPV6 only network is sending me to an exchange point in Charlotte.
Basically, it is acting like a VPN, so everything that relies on the IP to determine location gets it wrong.
Go to myip.ms or run the default speedtest.net test and note the area they both detect/assign you.
Speedtest always picks sites in/around Charlotte by default. So I always manually pick a different location for my tests, typically the same handful of places that represent where I typically go to get a better picture of actual throughput (mostly where certain games are hosted).
brendalc wrote:
aadelisi wrote:
How do you set your location so u can use hulu app on roku
Unfortunately T-mobile does not have GPS on its modems. It's a real pain! We can't use half our services and are continuously being disconnected from YouTube TV for being "out of AREA'. WE ARE HOME!
YouTube TV can have your location set through YouTube website, it tells you how to do that. I kept getting a warning about losing my local channels if I didn't set my location. I had to do that through each device accessing YouTube TV, 2 Roku and one Apple TV. Since then I haven't any issues. I'm not sure why Hulu can't do the same thing.
lol… modem renewed lease/reset/something (public IP changed), and now everything thinks I am now in Atlanta, GA instead of Charlotte, NC.
Still actually in Florence, SC
This is why it services that rely on IP information to determine your location misbehave on this service.
In all honesty though, I might actually prefer if it stays this way. This was my primary exchange point when I was with Spectrum… typically caught Level3/CenturyLink as my peer out of that area when Spectrum did not peer more directly with where I was trying to go. This might actually provide better routes then when I am routed through Charlotte. Only time will tell.
Switch to youtube tv. You get a discount for a year through T-Mobile.
