Forum Discussion

jamespcox's avatar
jamespcox
Network Novice
Hace 3 años

Internet Speed

New to TMobile Home Internet today.  Download speeds around 200 Mbps at noon.

It is now 9:00 pm and speeds have dropped to 5-11 Mbps. 

¿Qué pasa?

  • BlueSurf's avatar
    BlueSurf
    Transmission Trainee

    When this situation arises just restart your device.  It can be one of many reasons, probable more users connecting.  Also try to place your unit up around 6 feet or higher, not far from the window.

    This will help.

  • Z-Mobile's avatar
    Z-Mobile
    Transmission Trainee

    Also look into your browser at 192.168.12.1 and check the connections -- are you getting both an LTE and 5G?