Latest Gateway Firmware Discussion

I found this page listing the firmware updates and notes: https://www.t-mobile.com/support/devices/firmware-updates--t-mobile-home-internet

bock57 wrote:

thx wrote:

Power cycled desktop and 30second deep factory reset trashcan, got 1000Mb/s link back, Internet performance back up to acceptable speeds.  The throttling was gone. 

 

 

Am I reading this right, You are getting 1000mbps or are you getting 100mbps

 

bock57,

Sorry, I'm being confusing!  The 1000mbps refers to the hardware link speed (that is, 1 gig-Ethernet).  Earlier, I'd seen the link speed drop down to the 1980's level: 10mbps (10baseT)  So that explains why I thought I was seeing throttling, but the throttling was in the connection from my PC to the trashcan.  Deep-reset and reboot of the PC brought the link speed back up to gig-E, and I've been seeing roughly the same speeds I saw prior to getting the .0338 firmware.

I’m getting 120Mbit/sec down and 40Mbit/sec up at the best (3am-ish), and 60/20 at worst during mid-day.

So, .0338 is working OK for me

Thx

thx wrote:

Power cycled desktop and 30second deep factory reset trashcan, got 1000Mb/s link back, Internet performance back up to acceptable speeds.  The throttling was gone. 

Am I reading this right, You are getting 1000mbps or are you getting 100mbps

just noticed my trashcan, which had been running 1609 for months, very happily, is now running 1.2103.00.0338.  I'm currently experiencing what looks like throttling of download speeds at 1 MByte/s.  

Edit 2:. My bad!  Noticed somehow my Ethernet connection between trashcan and desktop was running 10Mb/s.  Power cycled desktop and 30second deep factory reset trashcan, got 1000Mb/s link back, Internet performance back up to acceptable speeds.  The throttling was gone. 

Edit:. Misspoke.  Previous version was 1609, throttling is 1MB, not 1Mb.

reliabilityismymidname wrote:

My gateway was upgraded (without any notification, mind you) to 1.2103.00.0338 a few weeks ago. No major issues with the internet service per se, but now the Home Internet app fails to show the list of devices attached to the network. I know my way around computers and can find workarounds, but this can be a big annoyance for most average users.

I am also on 0338 and using android phone, I am seeing my devices, it’s showing the connection better, but I still can’t edit them. 

My gateway was upgraded (without any notification, mind you) to 1.2103.00.0338 a few weeks ago. No major issues with the internet service per se, but now the Home Internet app fails to show the list of devices attached to the network. I know my way around computers and can find workarounds, but this can be a big annoyance for most average users.

Here in Hawaii my Nokia connects to B2 & N71, huge improvement in speed with the 1609 firmware.  My previous best speeds were 40 down/10 up ... now those are my absolute minimum speeds.  With the built-in WiFi my average is now 80/10. I no longer use the internal WiFi so I turned down the 2.4/5GHz transmission powers to 12%. 

I recently added an Ubiquiti Dream Machine Pro SE & WiFi 6 Lite Access point in a double NAT configuration and was surprised to see peaks at 250/70, average 140/40. Until Tmobile gives us bridge mode that's how I roll my Nokia FG-21. 

I’m now a happy camper with Tmobile Internet. 

Steve wrote:

@TimswI had not received the '1609' update either. I contacted support via Twitter direct message @TMobileHelp. They attempted to push it and it failed. I power cycled the router and they pushed it again...successfully. Time will tell if it helps.

My point is that by contacting support I was able to get the firmware update.

Yup, that's how you can do it, and probably worth a try if you are among the people who want a 4G connection, because the 5G in your area is bad. Or they have the VPN issues mentioned in the T-Mo Report.

I would like to hear from people who get the update, if they notice any difference, speed improvement, stability, or whatever. So get back to us if you notice anything. 

@Timsw I had not received the '1609' update either. I contacted support via Twitter direct message @TMobileHelp. They attempted to push it and it failed. I power cycled the router and they pushed it again...successfully. Time will tell if it helps.

My point is that by contacting support I was able to get the firmware update.

It’s now Sept 8 and I have not received the 5G gateway firmware (or “software” as it lists in the GUI) update from 1.2003.03.0178 to the new 1.2101.00.1609 which was supposed to roll out to users throughout August but has obviously been delayed because of some problems.

The T-Mo Report four weeks ago said: The update claims to fix two known VPN issues, one with Cisco AnyConnect and one with GlobalProtect. More importantly, the update claims to improve the poor 5G signal experience. Apparently, this fixes situations where a 5G signal is poor and the LTE signal would be a better connection.

One comment in a video of Tyrone's "Tech Life Channel" on YouTube said something which for me means this is the problem they are trying to fix before they roll it out to more people. That is, one comment says he got the new 1609 update, and used to get 500Mbps download speeds on the B2/n41 signal combination but is now stuck on a much slower 4G-alone B4 band.

On the other hand, for the few people who get better 4G service in their area and their 5G is terrible, this may be a great update for those people. This will help those people get their fastest speed on the 4G rather than having to trade their gray can for the old 4G model, at least until the 5G service in their area improves.