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Need real tech support for 5g download problems
Gee, this is a great place to talk to oneself…
Latest graph occasioned by a complete outage beginning about 10:45pm, tonight, March 28th. I am still running speed tests, against speedtest.net, but in the interest of conserving bandwidth, I have cut those back to every 15 minutes.
Hoping to get finer-grained data with less total data transfer, I began tracking ping times to Google once a minute, averaging 5 pings. That graph is interesting, too.
X scale is the date measured, and the Y is the average of 5 pings. While ping is surely an imperfect measure of network performance, notice the clusters of time when ping times exceed 500Ms, up to 1,000Ms on some occasions.
I am still crunching the data, but I want to overlay the speedtest results on this ping time graph. My guess is that times of low or no download speed will align with occasions when the ping times are inordinately long. If that is so, I can scale back the download speed tests and just use the ping times. That would be handy.
Of course it is not clear to me that anyone at TMO actually cares about the performance of their latest and greatest product offering, but who knows...
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