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Zaaz76's avatar
Zaaz76
Newbie Caller
Hace 2 años

New to TMHI and lost 5G connection after 1 day.

Got my Sagemcon gateway yesterday and setup everything. Had excellent connection/signal with consistent DL speeds of 100-200mbps and peak speeds of 450mbps. RSRQ was -11 RSRP was -80 SINR was 90+. Estos...
5g issue
ayuda
internet residencial
  • copz1998's avatar
    copz1998
    Hace 2 años

    @Zaaz76 I have only experienced TM working on my tower 2-3 times over the past year. My LTE speed (b66) was usually 25-30 Mbps.

     

syaoran's avatar
syaoran
Transmission Titan
Hace 2 años

Have you tried giving Support a call to run through some troubleshooting?  Support can also diagnose why it is connected to LTE instead of 5G.