Forum Discussion
No 5G signal after firmware updated to 100.18 arcadyan gateway
Had T-mobile home internet for about a month now. it was working great with speeds 120 down 40 up. Today I noticed 40s down, 1.5m up. Looked at advanced cellular metrics and noticed there is no lon...
I was getting very poor speed today, checked firmware, I was updated to 1.00.18 and download was 1 mbps. Rebooted gateway and now it is 4 mbps. :(
Checked advanced cellular metrics and 5G is indeed off.
CSR did a device refresh and had me power off then power on the gateway. Same thing. LTE connected but 5G is not. Want me to wait 24 hr to see if it magically improves. LOL
