No more auto pay discount? No Customer Service contact?

I totally agree. A bombarding of complaints will get their attention (and the FCC's too). That's why I didn't overthink it and filed the complaint. It's simple and only takes minutes. Lots of FCC complaints filed combined with the loss of clients will undoubtedly make a difference. It will also make it very costly to implement and will draw attention to all of their data breaches. They are not prepared to handle customer's bank accounts. The "uncarrier" has damaged its own reputation. It only took one act of greed.