No more auto pay discount? No Customer Service contact?

Fcc complaint wrote:

I totally agree. A bombarding of complaints will get their attention (and the FCC's too). That's why I didn't overthink it and filed the complaint. It's simple and only takes minutes. Lots of FCC complaints filed combined with the loss of clients will undoubtedly make a difference. It will also make it very costly to implement and will draw attention to all of their data breaches. They are not prepared to handle customer's bank accounts. The "uncarrier" has damaged its own reputation. It only took one act of greed.

AS I SAID BEFORE… WRONG PLACE…  FTC is where YOU WANT TO THEM…  FCC will just throw them away.  It isn't going to cost them money.

FTC will not spend a lot of time on discounts being taken away as there is NO LEGAL standing for the FTC to stop discounts from going away…  You guys are just wasting time and if that makes you feel better have at it.   All the FTC will do is look at it see if there is standing if not they'll throw it away regardless of how many people complain about it.  T-Mobile wouldn't even be notified of them.