No more auto pay discount? No Customer Service contact?

Elgato wrote:

Customers are right to be worried. Just this week T-Mobile had their 2nd data breach of 2023. It affected just over 800 customers, while their previous data breach in January affected around 37 million. Overall, there’s been at least 8 data breaches since 2018.

 

Those are just the data breaches they've disclosed. In light of that, there is no way in hell I would give them my debit card or access to my bank account. Both credit cards and debit cards charge merchants a fee for transactions and I guarantee that fee does not equal the $5 a line they want to charge.  I've been with them for about 24 years so for now, I'll keep my service but I will only pay with a credit card. At least my card issuer still gives me points.